Deskbora › Unattended access
Unattended remote access to your own computers
Unattended access lets you get into a computer when nobody is in front of it: the office PC from home, a customer's server out of hours, the computer of a relative who cannot accept a connection.
How it is turned on
- On the computer, the owner links it to the account and turns on unattended access.
- They set a password for that computer, which is not stored on the server.
- From then on the authorised technician can get in with that password, with nobody accepting.
What makes it safe
- It only works with computers linked to your own account: nobody from another organisation can use it.
- The password is checked on the computer itself, with a proof that never sends it over the network.
- Each technician needs authorisation for that computer or its group, except owners and administrators.
- While someone is connected, the computer shows a visible bar with a button to cut the session.
- The owner can turn it off at any time and open sessions close immediately.
What it is used for
Maintenance and updates out of hours, looking after computers with no operator, working from home on the office PC, and helping people who cannot accept a connection themselves.
What is recorded
Every unattended entry stays in the history with date, technician, duration and permissions, and administrators are notified when it is turned on or off on a computer.
Which plans include it
Unattended access is part of the Personal plan and the business plans. The free plan allows attended connections, where the person accepts on their screen.
Frequently asked questions
Can a technician turn on unattended access on their own?
No. It is turned on at the computer itself and requires the password its owner sets. Without that step there is no unattended access.
What if I forget the computer's password?
You set a new one from the computer itself. Nobody can see or recover it from the portal.
Does it work after the computer restarts?
Yes, if Deskbora is set to start with the computer: once it is back on, it is online and available.
Which systems does it work on?
On Windows and Linux computers. The technician connects from any modern browser.
Have your computers ready for when you need to get in
Create your account, link the first computer and turn on unattended access with its password.
Create a free account · See plans and pricing · Download